OUR PROMISE TO YOU
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PROMISE ONE
You'll only received the final invoice once you're totally satisfied with the final edit. Before you view the final draft of the production, you will only ever be asked for a 10% deposit. We'll do all the work, and only invoice you once you are happy with the final draft that we share.
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PROMISE TWO
You will love your film, or you won’t be invoiced. If you are not entirely satisfied with the final edit, we simply won't send you the invoice and you will not be charged. We are confident in our ability to deliver and delight. If we fail, that's a problem for us, not for you.
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PROMISE THREE
There will never be any hidden costs or surprises. You’ll know ahead of time what the cost of production will be, and how long it will take. You'll never be surprised by any additional costs or delays. If there are any unexpected costs, that's our headache, not yours.
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PROMISE FOUR
We care about your story. Our company is about you, not us. We treat your story with the same passion we treat our own. This means our team is totally committed to helping you tell your story in the best way possible.
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PROMISE FIVE
We will always be on hand to answer your call. We understand how important this is to you, so we will always be on hand to answer your call. This means you will never be kept waiting for a reply to your email or message. We will always answer your call or call you right back.
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PROMISE SIX
We will always do good. 5% of all our profits will go to helping good causes across Canada. We feel totally privileged and honored to be working with you and telling your story. To help spread the good karma, support good causes across Canada.
